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To add a testimonial of your own, submit it on the Customer Survey page.
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"I bought my 2011 Ultra Limited here. Mark was great in sales, ordered the bike in the color I wanted and got it in early. Got a great deal on the accessories as well. I would have never thought of them, but when our local Harley shop closed, I needed a tire. Called the one closest by, and was told no tire in stock, got the price and was told it would be a week and then would have to bring the 08 Ultra and leave it to get the tire put on. Called the Hooch, service manager quoted price , had tire in stock and it installed it on a Friday afternoon at 3:00 o clock. They were waiting on me when i got there. Got me back out in an hour and headed home. All around great dealership and everyone is friendly. "
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By: Wes Leesburg, GA
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"Outstanding place to do business. Sales, Parts, Service and Motor Clothes all have personnel that are excellent to work with, willing to go the extra step to insure customer satisfaction. Staff is knowledgable and willing to answer any questions. "
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By: Ray Auburn, AL
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"The best HD dealership I have had the pleasure to do business with. The entire staff at Chattahoochee HD are professional customer service oriented. The sale was easy no headaches they made it simple and were very honest. I didn't have to haggle they gave me a great price and exceptional customer service. Marie and Mike were the best! Thanks"
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By: Jose WrightsvillecomW, GA
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"The people were great, the place looks amazing and the bike is outstanding."
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By: Donald Columbus, GA
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"Great service, very knolagable. Overall the best dealship in state."
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By: Earl LaGrange, GA
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"I been writing to Marie Rainey about the service was great and also I tell her that my interiest is a HARLEY- DAVIDSON motorcycle and I never ever get a letter so quickly before in my life. she is runing straight tored me and say are you William and I meet you two weeks ago and I say yes it was me and I got a goody bag for you and I was so surprise that she remembered me from two weeks ago .then she invited me to see the truck that it brings in the motorcycles in at the store and call me before the motorcycle truck get in the store. "
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By: william columbus, GA
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"I went to Columbus from Wetumpka, Al. (about 90 miles) to have forward controls put on my Low Rider today. Everyone in the store was top notch. The girl with the cute German accent was super helpful; give her a raise. The service department rocks. Not only did you guys do great work, but you did it for $100.00 less than I would have paid in Montgomery, Al. Thanks a lot. You guys make me proud to be a Harley owner."
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By: James Wetumpka, AL
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"I bought a 2007 Dyna Lowrider and had a small leak, brought it back and the dealer covered the repair no cost to me, the total deal was great and I would recommend doing business with them to anyone. Thanks Guys."
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By: Brian Phenix City, AL
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"Even though i didnt buy my 2009 Road King (Firefighter ED. ) from the hooch, i have all work done there . They have a top notch staff and get all work done in a timely matter. I have nothing but good things to say about them. JUST DONT GO TO MONTGOMERY.... THEY DO NOT STAND BEHIND WHAT THEY SELL.. "
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By: Anonymous Ft. Benning , GA
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"Marie and Mike were awesome to work with during the two week phase of getting the bike I wanted. Their candor and up front personalities really put my wife at ease while we getting ready for the purchase of my 2011 Cross Bones. My wife enjoyed the time so much she walked out with a job application to CHD. Thanks again guys. "
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By: Juan Columbus, GA
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"Although I didn't buy my Sportster here I have puchased accessories,parts, and had it serviced here.
Everyone from sales,service,parts, and accessories are top of the line.
You will not find a friendlier more knowledgeable group of people to work with.
Wish I had waited to buy here."
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By: Ron Cataula, GA
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"Everyone at your place is TOP NOTCH. Great place, great people. Thanks for the quick service"
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By: Ted Ghent, KY
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"Super A+ buying experience. Completely hassle-free and no hidden charges or fees. Hats off to Michael and Marie. Thanks."
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By: Gary Warner Robins, GA
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"Thanks again Marie, as always going out your way. My wife loves her Iron 883. We could not be more satisfied and will be back in the future. Thanks Nate, and everybody in parts, and service. "
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By: Scott Cataula, GA
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"I recently bought my second dresser from Mark after my 105th Anniversary Electra Glide was killed by teenagers putting us in the weeds. Both times I tried to " buy local" from the shop here in Dothan eight miles from my house and both times I drove to Columbus! I saved a little bit of money, but the reason they got the sale was because everyone in the dealership loves what they are doing and it shows. They are happy campers unlike here at home at our giant Harley Mall. You guys have the secret of success for selling and servicing motorcycles. Resist the future temptation to become a Harley Mall selling thousands of tee shirts (not that that is a bad thing Debbie and Liz) and keep focused on the heart of HD, and guys like me will continue to drive hundreds of miles to buy them for you. Thanks Mark and the whole gang for another very positive overall experience, and you know you're wired in when even the kid washing your bike is stoked and pointing out the cool chrome the guys put on for you...awesome.
All the best,
Ran"
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By: Ran Dothan, AL
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"Thanks Marie!!! After about 2 years of me worrying you about trading in my Sportster I finally did it!! Love my new Fat Boy Lo! You guys make buying a bike fun! "
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By: Pam Columbus, GA
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"Everyone on your staff was friendly and they was so polite. They made sure that we were happy with our purchase. I sales person Marie when up and behond to help me and my wife. My wife was nervous and Marie help face her fears."
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By: Ronald Ray Columbus, HI
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"MY WIFE AND I PURCHESED A BIKE AND THE STAFF WENT ABOVE AND BEYOND,MARIE RAINY WAS A VERY BIG HELP THANKYOU TO ALL THE STAFF RON AND RENEE ROBERTSON"
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By: RONALD COLUMBUS, GA
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"I ride a '05 Softail Deluxe that I have bagged out, I purchased my bike in Atlanta, GA. Over the last 5 years I have had my bike service and customized in Atlanta and Montgomery. Big Swamp Harley has the best Service and Parts Department I have ever used. Keep up the good work and cusomer service."
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By: Orlando Tuskegee, AL
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"I just wanted to say hey to all the folks at chattahoochee harley davidson from kuwait I have very much so enjoyed my 09 street bob I can't wait to get back to her when I get back I will be purchasing pips,down load system,back seat and handel bar GPS holder with power harness you get all that Mark see you in 8 months bro. Petty Officer Second Class Jeremy Black US Navy"
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By: jeremy columbus, GA
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"I just got back on bikes in Jul 09. In Dec, I decided I wanted to get off my Honda 650 and into something bigger. I walk into the Hooch location and was greeted by Mark. He answered all my questions, took his time to show me around the store, let met sit on a few models as we discussed the various differences, and then gave me his card along with the HD model book; this was all done from 6:00-6:30PM just before closing. Two weeks later, I was back with my mind set on an FLHX StreetGlide. Luckily, the GM was selling his and it was on the showroom. I looked it over, was impressed, but needed to decide on it or a new model. It is now Feb 2010; I have been very impressed with how simple it was to adjust to the big brawny HD bike. I loved the service and attention that Mark and Mike put forth in getting me all setup and out the door. There are so many reasons to love Harleys, and Chattahoochee HD just adds it name to the list. Way to go!!!"
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By: Carey Columbus, GA
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"i bought a fat bob in june of 09. best $16,000 i've ever spent. i bought my bike from big swamp, it was the best buying experience ever. every question i had was fully answered by vicky. it was a no pressure sale. after the sale, i had forward controls installed, great service department too. any one out there looking to buy a motorcycle, i recomend checking out big swamp ( or chattahooche ) first. not only do they get you going for the times of your life, they treat you like a friend and they try their best to remember your name, so that when you go in it's like walking into your buddy's house, not a dealership. thanks to every one at big swamp, i love my bike. "
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By: chris opelika, AL
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"i thank all of you for the best any one dealer i know"
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By: james buena vista, GA
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"Had a power pod added to my scoot yesterday. Tim did a super job on the wiringwhich included installing the pod inside the windshield bag. Dave and Crista were their usual congenial selves which make getting service done at your dealership so pleasurable. "
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By: Tom Fortson, GA
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"I would like to thank and commend the service department of Big Swamp, especially Sean.
I ride a 2007 Dyna that is basically stock, except for some handling improvements. I carried the bike to Big Swamp to have D&D Fatcat exhaust and SERT installed along with dyno tuning. Sean took time to talk with me before the install to find out how I ride and exactly how I wanted the motor to perform. When he finished it was like a completely different bike and was exactly as I wanted. I hope Sean is with Big Swamp for a long time because I intend to never let anyone else touch my bike.
The dyno tune really opened my eyes as to how well a Harley engine can run when tuned correctly. It has increased the "fun factor" by 1000%.
I will recommend Big Swamp at every opportunity for service work."
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By: Bill Tallassee, AL
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"I have purchased 3 Harleys from Chattahoochee since 2004 and I can say without a doubt that I would ride that extra mile to purchase again. I live in Warner Robins and whenever I have had to go and get my bike serviced, first, the ride over is wonderful and secondly, they get your bike back to you pronto so as not to miss a day of riding. Great sales dept.,service,and parts. Accessories galore and courteuous staff. Go Chattachoochee!"
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By: Jerry Warner Robins, GA
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"I had my 2000 FXSTB sold, and the buyer was to pick it up late on a Tuesday evening, the service department did an excellent job getting it in tip top running order and serviced for the new buyer on the same day!! Mission accomplished, old bike sold, new FLHX purchased. I am thankfull to have a dealership that knows what customer service is. See you guys soon, until then, thanks for keeping the chrome rollling for all of us!!!"
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By: Jason Tallassee, AL
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"Marie and Michael made this such a pleasureable experience I have already told two people in as many days that they need to forget about going to Albany Harley and go see Marie. I got the bike I wanted with ZERO hassle and saved about $2000. I will be doing business with Chattahoochee from now on! THANKS Chattahoochee Harley!!"
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By: Ed Leesburg, GA
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"Harley-Davidson Motorcycles rule"
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By: josh columbus, GA
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"The staff at this location is by far the kindest you'll meet. Nate in Parts was VERY informative, kind and patient. He didn't mind going the extra mile. Tara, who assisted us with a new helmet purchase, enlightened us to proper sizing! She was very nice and genuine. The lady who took our picture was a hoot! Please excuse me for not remembering her name. Your entire staff makes it pleasurable to spend money, there! We will see you soon!"
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By: Amber Columbus, GA
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"Just bought an 09 Street Glide, the sale was smooth and the experience was excellent. Thanks Marie, great job. I also have a 03 Softail serviced at this dealer. They always do a great job and alot of times the bike is ready when promised or sooner. Keep up the good work."
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By: Cathy Phenix City, AL
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"On Saturday Nov 1. My wife & I were headed home & decided to stop & get some stuff for the grand kids. I started talking to Vicky.The next thing I knew . I had picked out a bike. Then Renea comes by & says step into my office. We filled out some paperwork. While waiting on a answer we had to leave to pick up the to youngest sons. Went back & finished up paperwork.To Vicky & Renea THANKS!!.Your the greatest. And to whoever convinced my wife it was a good thing so she'd agree. I owe you. Now I just have to get home to pick it up so I can go riding. THANKS again
Jeff Oller"
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By: Jeff Waverly Hall, GA
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"My experience with this dealership was extremely good. I was told that if you go north to Atlanta that you will find cheaper and better service from those dealerships? I disagree, we had a real good experience with CHD. I hope that the rest of our driving and experience with this dealership continues? The only thing that I wish they had more of was the selection of apparel?"
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By: Robert Columbus, GA
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"I bought a 09 Sportster 883C from Big Swamp in opelika.Vickie was very helpful in helping me make up my mind.Nice friendly service,what more could you ask for."
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By: Matthew opelika, AL
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"I just bought a 2002 Duece for my husband as a surprise! We had some complications getting some information on his end but Marie assured me it would be fine and we would get through it! Marie is great! We got the bike and can't wait for him to get home and see it! I love everyone at Chattahoochee Harley they are so fun! I would recommend them to anyone in the market for a new Harley!"
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By: Jessie Columbus, GA
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"My wife and I were treated so nice. Our sales lady Marie was so helpful. She worked relly hard to help us with the purchase of our 09 Ultra Classic. She and everyone at Chattahooche HD were extremely friendly. We were not rushed or pressured. I will highly recommend them to everyone. THANKS MARIE"
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By: Wayne Bremen, GA
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"I recently did business with both location and at 1st was a little dissatisfied but after dealing with both locations i am very satisfied with the bike as well as the service department and all staff...
my pleasure,
Shane"
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By: shane Smithstation, AL
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"This has been the most relaxed experience we have ever had in buying a vehicle, etc. Everyone that works there is kind, funny, friendly and makes you want to bring them home for dinner!! I see now what we have missed in not buying a Harley Davidson sooner in life. You do not miss what you don't have until to RIDE it! Thanks for everything the experienceis Great."
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By: Jerry & Marcy Box Springs, GA
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"My purchase at Big Swamp Harley Davidson was the most pleasant vehicle-buying experience ever. The entire staff was laid back, welcoming and friendly. I was just looking, but ended up comparing bikes and buying one with Katrina's (hope that's the right name) expert knowledge and help. Katrina and Vicky were the absolute best in answering all my questions (they have tons of patience). They even arranged to have a bike brought over from Columbus the same day. If I buy a new bike or upgrade, I'll be seeing them again!"
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By: David Auburn, AL
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"When gas hit $4.00 a gallon I knew it was time to park the F150. I visited a competitor across the street from the Chattahoochee Harley Davidson first as I did not believe I could afford a Harley. After several days there, I decided to stop in and look at the Harleys. I met Mark and found him to be very helpful and informative. He allowed me to sit on several bikes and talked to me about warranties, accessories and finace options. Bottom line - I was there the next day to buy my first Harley. The entire sales staff, parts department, and service department are the most friendliest and professional people I've met at any dealership. Mike, Liz, Debbie, Tara, Amber, Marty, Bill, Nate, Marion, Marie and Christie all helped me with decisions in buying parts, accessories and service. I bought a HD XL 1200 Custom and absolutely loved it. This was my first HD motorcycle and first ride in over 20 year, It didn't take a month to go by and I was ready for a bigger bike. Chattahoochee HD worked with me and I bought a Street Glide from them as well. I absolutely recommend anyone looking for a motorcycle to visit Chattahoochee HD. I strongly recommend you consider purchasing the extended warranty - research other dealerships warranty packages and there is no comparison. Thank you to John Cunningham and the entire Chattahoochee HD Staff."
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By: David Phenix City, AL
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"Mark,
Just wanted to drop a note and let you know that we love the Rocker C!! It handles great, very east yo handle and very light. My wife has no complaint on the back and said it was very comfortable. I know from looking that there is not a lot of write ups on the Rocker C especially for the passengers, but we are very happy and would do one if you need a testimony. Again, very happy with the bike (minus those quiet pipes!!) and appreciate you and your sales staff very much."
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By: Mike Columbus, GA
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"thanks marie,michael,mr.john and marty you guys were great love to do business with you all."
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By: paul phenix city, AL
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"I would like to thank Mrs Rainey for being caring and patient with dealing with communication problems here in sadr city Iraq! She ensured I will have the bike I wanted waiting on me in June plus all the items I added to the bike. you guys are awsome thats again from all of us on the 1-3-1 NATIONAL POLICE TRAINING TEAM for supporting us!"
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By: larry columbus, GA
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"purchased new motorcycle 3/4/08. Ms martin was very helpful and made the transaction a pleasant experience. Thanks to the entire staff. I am a satisfied customer, Jerry Baker"
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By: JERRY lafayette, AK
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"Everyone in motorclothes sale was the greatest during the holidays.Special thanks to Ms Liz,Debbie and Debbie's daughter that carried heavy stuff out for me since I had just had a back operation. Now if you could get the parts dept to start stocking V-Rod parts,,,,,,,,,, Thanks."
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By: Richard Lanett, AL
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"Just wanted everyone to know what a valuable asset Marie Rainy is to this dealership. She was more than helpful, and patient in not only making sure that I got the bike I want. She also treated me the same six weeks later when I made my purchase. Thanks to everyone at Chattahooche and I will continue to spread great things about your dealership."
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By: Jerry Fairburn, GA
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"Dealing with Chattahoochee HD was the best buying experience of my life. Mark, Marie, and Evelyn took a personal interest in my wife and me and we felt a genuine excitement from them that we were joining the HD family."
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By: Melvin Thomaston, GA
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"I bought a new 2003 softail 5 years ago and was not quite satisfied with the commitment to the customer. This years experience is a complete turnaround! Mark did an excellent job in turning my experience around and I recommend him to anyone shopping for a new Harley. I have been very happy."
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By: Anonymous Midland, GA
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"(Chattahoochee Harley-Davidson)I am very pleased with the dealership, sales staff, parts personal, manager and service personal. Everyone was helpful, friendly and polite. How can a place be so lucky as to have everyone working there be so wonderful. Even the young lady who did the financing was so nice and smiling and all that with a cold! Now most people would not have been so friendly when feeling bad. This is, in my humble opinion the best H-D dealership there is! I have complete trust and confidence in all of the people there."
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By: Michael Tuscaloosa, AL
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"Marie was a big help to me as I purchased my first new
2007 softtail custom in which a dealer in my local town
acting like my money was no good .Good job Marie and
Chattahoochee staff I will do all my dealing with you
and I'll tell a my friends"
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By: randy albany, GA
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"Thanks to Everyone at the "Hooch" for making our buying experience a memorable one. I absolutely love my new Heritage. A special big thanks to Marie for making my birthday one I will never forget. You Rock Girl!! Thank You "
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By: Leigh Ann Junction City, GA
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"Very friendly and helpful."
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By: James La Grange , GA
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"My Husband and I were out just looking at bikes. He has a Honda VTX 1300 so I was also looking at Hondas. We had stopped by CHD and I fell in love with the Sportster 883 Low,the sales person Mark, was very helpful and let me try quite a few bikes on for size. Well we didn't buy that day but we went out looking again the next day at a different dealership (across the road). The sales person must have thought we were just brochure collectors because he just handed us a brochure and walked away. The next day my Husband called me at work to tell me he was buying me the Sportster! I can't put into words how I felt at that moment! Thanks to all of your bike sales, finance and retail sales people you're the best!! You treated us with the utmost respect and you now have a customer for life.
Pam and Chris Barefield, Columbus GA"
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By: Pamala & Chris Columbus, GA
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"The Absolute best buying experience I have ever had. Any question I could think of was answered, but most importantly it was answered honestly. Patience and no pressure sales was what I got. They really helped me make an intellegent buying decision, not just sell me a bike. I will trust you all forever.
Thanks So Much
Chuck"
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By: Charles reynolds, GA
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"Just wanted to say thanks to Marie for all her hard work in putting together my purchase. I know it took some wheeling and dealing because of my credit but she pulled it off. My hats off to the whole crew at "The Hooch", you guys & gals maybe 90 miles from Warner Robins but you guys & gals are my dealership, I won't go to the (**a closer) dealership to get air put in my tires. See ya soon.
Bob"
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By: Robert Warner Robins, GA
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"All the staff at Big Swamp was very courteous and everytime we go in there now they are just as friendly and helpful as they can be. I would recommend them to anyone."
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By: Emily Opelika, AL
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"This is the Place to buy your Harley I have purchased 2 from them so far and they really care abiut the customer ! Mike and Marie are the best people to deal with ! they will go out of there way to help you.I live in South Georgia and have had 7 Hogs so far from now on it's Chattahooche Harley for me ! and in Alabama see Katrina at ther sister store the swamp just plain Great People."
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By: Mark Americus, GA
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"We were very impressed with your sales process. Everyone was very professional and did their best to make our buying experience a pleasure. We will definitely refer more customers to your dealership in the future. We love our Road King and keep up the good work!"
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By: Todd Columbus, GA
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"I purchased my 07 road king Classic on 07-07-07. Marie was fantastic. She was a true pleasure to deal with. She made me and my wife feel at ease through the whole process and like we had known her forever. Thanks folks for everything. We look forward to future business here."
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By: Mike LaGrange, GA
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"On 6/22/07 I was traveling home to Jacksonville on Rt. 80. My heel & toe shifter and the shaft fell off. I managed to shift with the remaining rod and reached Big Swamp HD. Everyone in the service dept. was extremely friendly, helpful and did a lot to get me going ASAP. I really appreciate their efforts.
Thanks for everything,
Sterling "Buzz" Hassler"
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By: Sterling Jacksonville, FL
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"Katrina, Renea & Dave helped me with the financing & purchase of my 2007 Dyna Wide Glide. This is my 3rd Harley to purchase and I must say it was by far the best experience I've had. I plan to purchase all of my accessories and parts from their friendly staff.
Thanks to Big Swamp,
I'm enjoying life again on my Harley.
Mac"
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By: Mac Alexander City, AL
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"I was thinking I would have a hard time finding a dealership that would even care to have a new customer and actually care about the customer. Chattahoochee HD proved me wrong BIG TIME! From the time I got approved for the motorcycle to the signing of the papers and delivery, it ran smooth as clockwork. I've never been happier. Marie, Mark and Danette and the rest that helped are truly the greatest! --Billy Easley, Columbus, GA"
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By: Billy Columbus, GA
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"It was a great experience working with the sales team . I was completely satisfied with my purchase. No sales pressure, the bikes sell themselves. Thank you Hooch HD."
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By: Jose Columbus, GA
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"I would just like to thank Marion(who took my initial call),Lonnie, Todd(who was working despite having severe allergy problems) and Chris(he checked my bike over closely). I called early in the morning, they told me to come on down and they addressed my concerns immediately. It was a little over an hour ride down but they had me in and out before lunch break. Thanks,-- to a great bunch of folks throughout the entire dealership and especially these guys.
Gary Adams"
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By: Gary Thomaston, GA
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"I bought my 07 Softail Custom at Chattahoochee Harley Davidson in July, 2006. Its been nothing but fun ever since. My sales associate was "Mike" the day I decided to buy a new motorcycle. He was great, he knew the bike inside and out which was helpful in me making my decision on the bike I should purchase. Matter of fact, Mike was very helpful in getting me a great insurance quote to cover the bike once I made my decision to buy a bike. See I like to drive fast and I have several speeding tickets which I thought would kill me on motorcycle insurance; however, Mike went out of his way to call several insurance agencies that would provide me coverage at a very reasonable rate. My overall purchasing experience was great! The service department has performed superbly during my routine maintenance visits and installing all the aftermarket parts. I'm saving up now for my next visit to have some more cosmetic parts put on the bike. If you need a bike, talk to Mike. All I can say is I love my fxstc..."
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By: Anonymous Phenix City, AL
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